Application Lead - IT Application Support
Olam Agri
About Company
Olam Agri is a globally recognized leader in food, feed, and fiber agri-business with over 33 years of market expertise. Operating across high-growth emerging markets, the company manages extensive origination networks and processing capabilities, trading over 40 million metric tons annually while driving sustainable transformation in agriculture.
Job Description
Ensure seamless SAP system operations supporting nationwide business functions through technical expertise and cross-functional collaboration.Deliver Level 2/3 support by resolving complex SAP issues and implementing preventive solutions through root cause analysis.Manage incident resolution within SLAs and oversee SAP service requests efficiently.
Key Responsibilities
- Maintain expertise in SAP PP, QM, and MM modules with comprehensive master data knowledge
- Oversee end-to-end business processes including Procure-to-Pay and Order-to-Cash
- Lead Level 1 support teams to ensure application stability in manufacturing operations
- Coordinate with business users and IT teams to deliver application enhancements
- Manage medium-to-large SAP projects within scope, timeline, and budget constraints
- Generate data-driven management reports for strategic decision-making
- Bridge communication between technical and business stakeholders
- Drive continuous improvement in support processes and system performance
Eligibility
- Minimum 8 years of hands-on SAP application experience
- Proven track record in manufacturing environment application support management
- Strong analytical capabilities for data interpretation and reporting
- Demonstrated SAP project leadership experience from initiation to completion
- Excellent stakeholder engagement and communication abilities
- Familiarity with Tableau or similar BI tools
- Proactive problem-solving mindset with continuous improvement focus
How to Apply
- Submit application through the company's dedicated online career portal
Application Link
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